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Family Care                                                              
Waterford Bridge Road, St. John’s, NL
Tel: (709) 777-3340

Community Care
Long Pond, CBS, NL
Tel: (709) 834-0801

Supportive Care                                                                                  
Waterford Bridge Road, St. John’s, NL
Tel: (709) 777-3340

Lisa Gilbert Program Manager
Tel: (709) 834-0802

Mandate: To provide a continuum of housing supports that include supportive board and lodging subsidies, life skills/transitional supports, case management and recreational services to individuals with mental illness.

Target Population: Persons who have mental illness

Highlight of Programs / Services Offered:

  • Family Care: Family care is a community based, boarding home initiative that offers a medium support and supervision in a family environment to adults with a severe and persistent mental illness.
    • Home operators must be screened, assessed and trained to determine their suitability to operate a home.
    • There are several homes in operation offering a maximum of 45 placements. Homes can accommodate one to three residents with a focus on integration and recovery.
    • Family Care is a partnership between residents, home operators, and staff whose focus is to provide residential and rehabilitative services.
    • Staffing includes social workers who provide administrative, consultative and clinical services including case management. Nursing services are available on a consultation basis from the Housing Division’s nursing team.
    • Staff work collaboratively with the residents, home operators and residents’ treatment teams to promote community integration and enhance overall quality of life.
  • Supportive Care: The initiative aims to provide financial support to individuals who are securing and maintaining supportive board and lodging arrangements.
    • Eligibility for this is determined by psychiatric diagnosis, acuity of illness, impact of illness, and is income tested.
    • This is available to individuals living in relative and non-relative board and lodging situations.
  • Community Care: The initiative aims to provide comprehensive 24 hour care to individuals who require special residential, recreational and psychiatric services.
    • For some residents, the focus is on building their skills to facilitate progression towards a more independent living arrangement. For most residents, however, sustaining and maintaining their mental health at a stable level and maintaining overall quality of their life is considered the program’s primary goal.
    • Thirteen privately operated boarding homes with a total of 166 beds are utilized to provide the residential arrangement for the residents.
    • The program offers a community-based residential arrangement for clients with chronic, severe and persistent mental illness.
    • Community Care is comprised of three interrelated components: case management, psychiatric clinic services and a recreation program.
    • Staffing includes Psychiatric Nurse Case Managers, Clinic Nurse, Psychiatrist, Social Worker and Recreation Therapy Specialists.

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