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15 Pippy Place, 3rd Floor, Carnell Building, PO Box 13457, Station A, St. John’s, NL A1B 4B8

Smokers’ Helpline: 1-800-363-5864      Fax: (709) 726-2550         

Website:             Email:

Twitter: @SmokersHelpNL                       Facebook: @smokershelp

Instagram: @smokershelpnl

Mandate: The SHL is dedicated to improving public health and the quality of life by reducing and eliminating tobacco use in NL; reducing the provincial smoking rate; and by encouraging and supporting Newfoundlanders and Labradoreans of all ages to quit using tobacco and stay tobacco free.

Target Population: All ages across the province; smokers and non-smokers

Highlight of Programs / Services Offered:

  • The SHL offers a variety of services to help individuals quit (or reduce) smoking. Smoking cessation information and support is available over-the-phone, online, and through texts and emails.
  • The SHL is not only for smokers, the Helpline regularly receives calls from others such as health professionals, employers, and friends/family members of smokers.
  • Individuals may sign-up to receive support with quitting through a text message program (receive 1 text per day for up to 12 weeks) and an email program (receive 1 email per week for 5 weeks).
  • There is a web-based app, KickAsh, which provides helpful and fun tools to help individuals get motivated and stay on track with quitting.


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