NL Smokers’ Helpline  

Address: 15 Pippy Place, 3rd Floor, Carnell Building, PO Box 13457, Station A, St. John’s, NL A1B 4B8 

Smokers’ Helpline: 1-800-363-5864
Fax: (709) 726-2550
Twitter: @SmokersHelpNL
Facebook: @smokershelp 
Instagram: @smokershelpnl 


The SHL is dedicated to improving public health and the quality of life by reducing and eliminating tobacco use in NL; reducing the provincial smoking rate; and by encouraging and supporting Newfoundlanders and Labradoreans of all ages to quit using tobacco and stay tobacco free.

Target Population:

All ages across the province; smokers and non-smokers.

Highlights of Programs Offered:

  • The SHL offers a variety of services to help individuals quit (or reduce) smoking. Smoking cessation information and support is available over-the-phone, online, and through texts and emails. 
  • The SHL is not only for smokers, the Helpline regularly receives calls from others such as health professionals, employers, and friends/family members of smokers. 

Highlights Services Offered:

  • Individuals may sign-up to receive support with quitting through a text message program (receive 1 text per day for up to 12 weeks) and an email program (receive 1 email per week for 5 weeks). 
  • There is a web-based app, KickAsh, which provides helpful and fun tools to help individuals get motivated and stay on track with quitting. 
  • The online program Mindful E-Quit provides a variety of online tools including a training video and guide, interactive workbook and quit tips based on mindfulness themes. 
  • Healthcare providers, workplaces, post-secondary institutions and community organizations are invited to help individuals connect to the SHL services through the Helpline’s Referral Program. 

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