IMAlive Online Crisis Helpline 

Facebook: @IMAlive 
Instagram: @imalivechatline 
Twitter: @_IMAlive


IMAlive is a live online network that uses instant messaging to respond to people in crisis. People need a safe place to go during moments of crisis and intense emotional pain, and may not always be willing or able to call a phone helpline. IMAlive seeks to provide this safe space by having 100% of its volunteers trained in crisis intervention.

Target Population:

Anyone dealing with crisis.

Highlights of Programs/Services Offered:

  • The website provides an anonymous online chat service connecting people in crisis with trained volunteers. The chat line strives towards being 24/7, but cautions that during times of high volume, there may not be a volunteer available immediately. 
  • Online training is provided to volunteers through the QPR Institute. Interested volunteers must be 16 or older and have at least 4 hours a week available for training, practice and eventually online support. 
    • The IMAlive volunteers make a life changing commitment to respond to people in crisis with their time, talents and empathy. 
  • Alive! Mental Health Fair – College Campus: 
    • This event trains the students to recognize warning signs and helps start the conversation about mental illness and suicide prevention with students.