Doorways Walk-In Counseling Service – Eastern Health 

Address: 80 Charter Ave Building 532, St. John’s, NL A1A 1S5 (Back of building on Roosevelt Ave)

Tel: (709) 752-4903 
Service Provider Website: 


Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time.’ While most Doorways locations offer a walk-in service, some locations provide same-day or next day services or appointments by phone. Walk-in counselling services are available without an appointment or referral.

Target Population:

Men, women and children over the age of 12.

Highlights of Programs/Services Offered:

  • Doorways is NOT an emergency service. Individuals experiencing a mental health crisis should proceed to the nearest hospital or emergency department. 
  • No triage, no intake process, and no wait list. No formal assessment and no formal diagnostic process. 
  • Offered at eight sites throughout the region. To view walk-in service locations and clinic hours, visit Eastern Health’s website. 
  • Service is provided by a team of Mental Health Clinicians, including Mental Health Social Workers, Nurses, Psychologists, and Addictions Counselors. 
  • You will meet with a mental health clinician for a single session (approximately 1 hour) to address a mental health and/or addictions issue. 


  • A full list of Doorways clinics, addresses, telephone numbers, and times can be found here. 
    • For in-person, telephone and/or video counselling services to please call 709-752-4903 to discuss counselling options and arrange a session.
    • Doorways( St. John’s) is open Mondays, Wednesdays and Fridays 8:30 a.m. to 4:30 p.m. and Tuesdays and Thursdays 11:00 a.m. to 7:00 p.m.
    • Please note the last in person appointment booked is at 6:00 p.m and the last phone/video session is booked at 3:30 p.m