Street Reach

Who we are

Street Reach is a Grassroots Outreach Service, guided by the principle of harm reduction and has two main components: outreach and follow-up support. Street Reach has been in operation since 2005 and during that time has been a collaborative, community supported initiative. In recent years the program has experienced significant growth and a high increase in the demand for our service.

Currently Street Reach provides outreach support from Monday through Friday, including:

  • Morning Drop-In on Mondays from 10am to 12pm,
  • Evening outreach on Tuesdays and Thursdays from 7pm-10pm,
  • Support to the Gower St Church Community Lunch program on Wednesdays from 12pm-1pm,
  • And outreach walks in the Downtown core on Fridays from 2pm-3pm.

Throughout the week, staff Coordinators also provide follow-up support to individuals with regards to issues such as housing, inter-agency advocacy, health, crisis management, etc.

Street Reach now has a new outreach centre at 68 Queen’s Rd and during outreach times people can either drop into the centre or connect with Street Reach staff/volunteers walking in the downtown core. At 68 Queen’s Rd staff and volunteers are available to provide food, personal care items, outdoor clothing, telephone access, supportive and caring interactions, assistance with accessing emergency housing, referrals to external services, condoms, safe drug use equipment, and information on a variety of topics or services available.

Street Reach has over 40 volunteers that help operate the Outreach Services. Street Reach has strong partnerships with several community and government agencies. The Street Reach program is presently supported by a team of four dynamic staff (see staff list below).

Who we serve

Street Reach has no age restrictions and provides services to individuals of all ages, from youth to seniors. Street Reach supports individuals who are struggling with food security; many times lack safe and affordable housing; may be unemployed; live in poverty; may have low literacy skills; may have mental health issues; may be sexually exploited; and may have limited or no access to a strong social support network.

How to refer

No referral is necessary, participants can freely take part in any or all outreach services. Word of mouth is a common way that participants hear about Street Reach.

How to volunteer

Volunteer opportunities include those for Outreach volunteers and Prep volunteers. Calls for Outreach volunteers are advertised in the Spring and in the Fall and calls for Prep volunteers are as needed throughout the year.

You can contact Street Reach at 754-0536 ext. 203 for more information, or see the Volunteer Section of this website.

How to contact us

Street Reach Coordinator:  Kerri Rowe at or call 754-0536 ext 204

Individual Support Coordinator:  Heather Hunt at or call 754-0536 ext 211

Outreach Facilitator:  Erin Butler at or call 754-0536 ext 203

Youth Outreach Facilitator: Kristi Lavallee at or call 754-0536 ext 214