Street Reach

Who we are

Street Reach is a grassroots outreach service, guided by the principle of harm reduction and has two main components: Outreach and Individual Support. Street Reach has been in operation since 2005 and during that time has been a collaborative, community initiative. Some unique aspects of Street Reach include the support across all age levels, our evening drop-in, and the outreach walks. Over the past several years Street Reach has supported over 1200 participants who count on us for their basic needs, the sense of belonging at our space, and real support they receive.

Currently Street Reach provides Outreach and Drop-In support in St John’s (all ages), as well as in Mount Pearl (youth aged 16-24):

  • Morning Drop-In at 68 Queen’s Rd on Mondays from 10am to 12pm,
  • Evening Drop-In at 68 Queen’s Rd on Thursdays from 7pm-10pm (includes outreach walk downtown),
  • Outreach walk in downtown St John’s on Fridays from 2pm-3pm,
  • Seasonal outreach walks in Mount Pearl (tunnels, basketball courts, skate park) on Mondays from 4pm-7pm (operating from June through September)
  • Group support at O’Donel High in Mount Pearl on Wednesdays from 12pm-1pm.

What we provide

During drop-in times individuals can either drop into 68 Queen’s Rd or connect with Street Reach volunteers walking in the downtown core to get assistance with:

  • Food
  • Personal care items
  • Outdoor clothing/footwear
  • Telephone access
  • Condoms
  • Information
  • Supportive and caring interactions
  • Assistance with accessing emergency housing
  • Referrals to external services
  • We are a satellite site for SWAP and provide safe drug use equipment, information and support.
  • We are an official site providing Naloxone kits and training to individuals at risk of overdose.

Throughout the week Street Reach staff also provide drop-in support from our main office at 108 Lemarchant Rd. From this location staff provide follow-up support to individuals with regards to issues such as housing, inter-agency advocacy, health, crisis management, etc. Individuals can also access SWAP and Naloxone at this location during office times.

How to refer

No referral is necessary, participants can freely take part in any or all outreach services. Word of mouth is a common way that participants hear about Street Reach.

Intensive Case Management

The Individual Support Coordinator at Street Reach provides intensive case management to participants who have complex challenges, are experiencing housing instability, and are not connected elsewhere for supports/services. Through crisis intervention, system navigation, advocacy, and one-on-one support the IS Coordinator is able to support their needs and strengthen their connections in the community.

Volunteers, Partners and Staff

Street Reach has approximately 40 trained volunteers that help operate the drop-in and outreach services and who are able to provide support and information to participants. In addition Street Reach has strong partnerships with community agencies, schools, church groups, government departments, and the general community all of whom help make Street Reach successful. The Street Reach program is presently supported by a team of four dynamic staff (see staff list below).

How to volunteer

Volunteer opportunities include those for Outreach volunteers and Prep volunteers. Calls for Outreach volunteers are advertised in the Spring and in the Fall and calls for Prep volunteers are as needed throughout the year.

You can contact Street Reach at 754-0536 ext. 203 for more information, or see the Volunteer Section of this website.

How to contact us

Street Reach Coordinator:  Ashley MacDonald at amacdonald@thrivecyn.ca or call 754-0536 ext 204

Individual Support Coordinator:  Heather Hunt at heatherh@thrivecyn.ca or call 754-0536 ext 211

Outreach Facilitator:  Carmella Gray-Cosgrove at  cgraycosgrove@thrivecyn.caor call 754-0536 ext 203

Youth Outreach Facilitator: Kristi Lavallee at klavallee@thrivecyn.ca or call 754-0536 ext 214